Cancellation & Refunds
We understand that plans can change. Our cancellation and refund policy is designed to be transparent and fair, ensuring you have peace of mind when booking our services.
If you need to cancel your booking, simply follow the instructions below. Our team is here to assist and make the process smooth and hassle-free.
Refund requests are processed promptly and our support team is always available to help. If you have any concerns, please reach out for personalised assistance.
Cancellation Policy
You may cancel your service up to 24 hours before your scheduled session for a full refund. Late cancellations may incur a minimal fee.
Refund Timeline:
Approved refunds are typically credited to your original payment method within 7 business days. Please note, processing times may vary depending on your bank.
Special Cases
If you face an emergency or unforeseen situation, contact us directly. We review such cases individually to offer the best possible solution.